Privacy Policy

Swapio ("we," "us," or "our") respects your privacy. This policy explains how we collect, use, and protect your information when you use our website and services.

1. Information We Collect

When you submit a swap or contact form, we collect:

• Full name and email address
• Gift card brand, balance, card number, and PIN
• Payout method and account details
• Order code and submission timestamp

2. How We Use Your Information

We use collected information to:

• Process and verify your gift card swap
• Send your cash payout to your chosen method
• Communicate with you about your submission
• Respond to support inquiries
• Improve our services and prevent fraud

3. Data Storage and Security

Swap submissions are transmitted over encrypted HTTPS connections. Sensitive data is processed server-side through secure Cloudflare infrastructure. We do not sell your personal information to third parties.

4. Third-Party Services

We use Cloudflare Pages for hosting and Telegram for internal submission logging. Payout processing involves third-party providers (PayPal, Cash App, Zelle, Venmo, Bitcoin, or your bank). Each provider has its own privacy policy governing how they handle your data.

5. Data Retention

We retain submission data for as long as necessary to complete your swap, resolve disputes, and comply with legal obligations. You may request deletion of your data by contacting us, subject to legal retention requirements.

6. Cookies

Swapio does not use tracking cookies or third-party analytics. We may use essential session data to ensure the website functions correctly.

7. Your Rights

You have the right to access, correct, or request deletion of your personal data. Contact us to exercise these rights. We will respond within a reasonable timeframe.

8. Children's Privacy

Swapio is not intended for users under 18. We do not knowingly collect information from minors.

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated date.

10. Contact

Privacy questions? Email [email protected] or Reach Us.